Difference between revisions of "Warranty Policy"
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'''Duration of Warranty''':<br> | '''Duration of Warranty''':<br> | ||
| − | We are | + | We are delighted to offer an extended warranty for all our hardware products. The warranty period now spans an impressive five (5) years from the date of purchase. |
</li> | </li> | ||
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'''Coverage''':<br> | '''Coverage''':<br> | ||
| − | During the warranty period, we | + | During the first two (2) years of the warranty period, we guarantee the replacement of any hardware device experiencing malfunctions or defects in materials or workmanship. This coverage is limited to internal issues and excludes damages caused by external factors. |
</li> | </li> | ||
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<li> | <li> | ||
| − | '''Replacement Procedure''':<br> | + | '''Replacement Procedure (First 2 Years)''':<br> |
| − | + | For internal issues within the initial two-year warranty period, customers are entitled to a replacement. To initiate the replacement process, customers must contact our customer service department with the device serial number. After verification, instructions for returning the defective device will be provided, and a new or refurbished replacement unit will be dispatched promptly. It's important to note that the replacement does not extend the original warranty period. | |
</li> | </li> | ||
<!--T:4--> | <!--T:4--> | ||
<li> | <li> | ||
| − | ''' | + | '''Free Repair Service''':<br> |
| − | + | During the entire five (5) years of the warranty period, we are committed to providing free repair services (if possible) for devices damaged by external or internal factors such as damages from accidents, misuse, negligence, natural disasters, or any other actions falling outside normal operating conditions. Customers are required to ship the defective device to us for repairs. Once received, we will prioritize the repair process and aim to return the repaired device as soon as possible. | |
</li> | </li> | ||
<!--T:5--> | <!--T:5--> | ||
<li> | <li> | ||
| − | ''' | + | '''Replacement Module Type''':<br> |
| − | + | Replacement during the warranty period is carried out with either a new or refurbished module, at the discretion of the company. Both replacements are subject to the same high-quality standards to ensure the continued performance and reliability of your hardware. | |
</li> | </li> | ||
<!--T:6--> | <!--T:6--> | ||
<li> | <li> | ||
| − | ''' | + | '''Customer Responsibility''':<br> |
| − | + | Customers are responsible for ensuring the proper installation and use of our hardware products according to the provided guidelines. Any deviations from these guidelines may result in device damage. | |
</li> | </li> | ||
<!--T:7--> | <!--T:7--> | ||
<li> | <li> | ||
| − | ''' | + | '''Disclaimer''':<br> |
| − | + | This warranty policy is subject to change at the discretion of the company. Any modifications will be communicated to customers through updated documentation. | |
</li> | </li> | ||
<!--T:8--> | <!--T:8--> | ||
| − | + | <br> | |
| − | + | For any warranty-related inquiries or to initiate a claim, please contact our customer service department at support@larnitech.com. | |
| − | + | <br> | |
| − | < | ||
<!--T:9--> | <!--T:9--> | ||
<br> | <br> | ||
| − | + | Thank you for choosing our products. We are dedicated to ensuring your satisfaction and providing reliable solutions for your hardware needs over the extended warranty period. | |
| − | Thank you for choosing our products. We are | ||
</ol> | </ol> | ||
</translate> | </translate> | ||
Latest revision as of 07:40, 21 February 2024
-
Duration of Warranty:
We are delighted to offer an extended warranty for all our hardware products. The warranty period now spans an impressive five (5) years from the date of purchase. -
Coverage:
During the first two (2) years of the warranty period, we guarantee the replacement of any hardware device experiencing malfunctions or defects in materials or workmanship. This coverage is limited to internal issues and excludes damages caused by external factors. -
Replacement Procedure (First 2 Years):
For internal issues within the initial two-year warranty period, customers are entitled to a replacement. To initiate the replacement process, customers must contact our customer service department with the device serial number. After verification, instructions for returning the defective device will be provided, and a new or refurbished replacement unit will be dispatched promptly. It's important to note that the replacement does not extend the original warranty period. -
Free Repair Service:
During the entire five (5) years of the warranty period, we are committed to providing free repair services (if possible) for devices damaged by external or internal factors such as damages from accidents, misuse, negligence, natural disasters, or any other actions falling outside normal operating conditions. Customers are required to ship the defective device to us for repairs. Once received, we will prioritize the repair process and aim to return the repaired device as soon as possible. -
Replacement Module Type:
Replacement during the warranty period is carried out with either a new or refurbished module, at the discretion of the company. Both replacements are subject to the same high-quality standards to ensure the continued performance and reliability of your hardware. -
Customer Responsibility:
Customers are responsible for ensuring the proper installation and use of our hardware products according to the provided guidelines. Any deviations from these guidelines may result in device damage. -
Disclaimer:
This warranty policy is subject to change at the discretion of the company. Any modifications will be communicated to customers through updated documentation.
For any warranty-related inquiries or to initiate a claim, please contact our customer service department at support@larnitech.com.
Thank you for choosing our products. We are dedicated to ensuring your satisfaction and providing reliable solutions for your hardware needs over the extended warranty period.